North Battleford Automotive Jobs | Employment Opportunities at North Battleford Hyundai

Automotive Service Manager

North Battleford Hyundai - North Battleford, SK

North Battleford Hyundai is looking for an Automotive Service Manager to join our fun loving, growing team. We are a down to earth, Ma and Pa kind of shop. We are committed to creating a work environment where our team members wake up each morning excited to come to work to help our small dealership group grow

We’re passionate about cars, our community and excellent customer service. This is a place you won’t want to leave.

POSITION

This is a leadership position, where your voice matters. You will have the ability to help grow the service team, and help make positive changes in the business.

You’ll lead the entire service team including service advisors, and technicians. There is access to ongoing, extensive training to help grow your portfolio of skills.

You will help train, and coach the service advisors to deliver white glove customer service and create repeat business.

REQUIREMENTS:

Leadership mindset - when your team wins, you win.
Solution oriented - creative problem solver and able to resolve conflict
Excellent communicator with exceptional oral and written skills
Driven to provide outstanding customer experiences
Exhibits sound judgment, empathy, and integrity
Experience in the automotive industry
Full understanding of regulations, laws and required compliance in OEM warranty policies and procedures

NICE TO HAVES:

Experience in automotive service
Previous experience with a CRM

PRIMARY RESPONSIBILITIES

Work with the General Manager on the development of operational strategies
Recruitment of new employees
Positively direct, coach, mentor, motivate, develop and support a successful service team
Support of other departments within the dealership
Monitor and promote effective sales processes with service advisors, and create enthusiasm to produce exceptional sales performance and growth
Develop sales objectives/forecasts for individual service advisor performance;
Comply with any WorkSafe requirements, and safety protocols