Automotive Service Manager
North Battleford Hyundai - North Battleford, SK
North Battleford Hyundai is looking for an Automotive Service Manager to join our fun loving, growing team. We are a down to earth, Ma and Pa kind of shop. We are committed to creating a work environment where our team members wake up each morning excited to come to work to help our small dealership group grow
We’re passionate about cars, our community and excellent customer service. This is a place you won’t want to leave.
POSITION
This is a leadership position, where your voice matters. You will have the ability to help grow the service team, and help make positive changes in the business.
You’ll lead the entire service team including service advisors, and technicians. There is access to ongoing, extensive training to help grow your portfolio of skills.
You will help train, and coach the service advisors to deliver white glove customer service and create repeat business.
REQUIREMENTS:
- Leadership mindset - when your team wins, you win.
- Solution oriented - creative problem solver and able to resolve conflict
- Excellent communicator with exceptional oral and written skills
- Driven to provide outstanding customer experiences
- Exhibits sound judgment, empathy, and integrity
- Experience in the automotive industry
- Full understanding of regulations, laws and required compliance in OEM warranty policies and procedures
NICE TO HAVES:
- Experience in automotive service
- Previous experience with a CRM
PRIMARY RESPONSIBILITIES
- Work with the General Manager on the development of operational strategies
- Recruitment of new employees
- Positively direct, coach, mentor, motivate, develop and support a successful service team
- Support of other departments within the dealership
- Monitor and promote effective sales processes with service advisors, and create enthusiasm to produce exceptional sales performance and growth
- Develop sales objectives/forecasts for individual service advisor performance;
- Comply with any WorkSafe requirements, and safety protocols
Job Type: Full-time
Benefits: Dental care, Extended health care, Paid time off
Schedule: Monday - Friday
Ability to commute/relocate: North Battleford, SK S9A 3L8: reliably commute or plan to relocate before starting work (required)
Come work at the dealership where friends send friends!
Not sure you meet all the requirements? Reach out anyways! We welcome all applicants to schedule a call with Melinda to learn more.
We thank all applicants. Only those selected will be contacted.
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